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ERP Operations Specialist-Remote

Department: Information Technology

We Are

We are Black Rifle Coffee Company, a veteran-owned company serving premium, fresh-roasted coffee to people who love America.  We have a love for coffee, dogs, the outdoors, America, and most importantly, our customers!  We are more than a product and more than a company; we are a culture.  A culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency.  Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities and those who support those communities. 

The Role 

We are looking to add to our ERP Operations staff. We are currently seeking a specialist with experience in ERP systems, inventory management, and accounting. The role will interface with warehouse operations, supply chain, manufacturing, and the company’s accounting team to help develop, support, and maintain ERP systems and ensure the smooth operation of the NetSuite system. There will be transactional and system monitoring/analysis responsibilities along with support/resolution of Help Desk cases.  This position will also assist with project management of ERP initiatives.  This role will report directly to the Director of ERP Operations.

Your Task

  • Troubleshoot issues that are related to inventory, receiving, shipping, and Sales Order transactions.

  • Monitor and enter system transactions relating to regular inventory movements. 

  • Monitor and provide support in the resolution of Help Desk issues.

  • Generate regular monitoring reports and identify issues with operations.

  • Support and track the development of new business processes.

  • Engage in issue resolution for issues assigned by Dir ERP Ops and ERP Systems Manager

  • Build and maintain working relationships with user teams and departments.

  • Provide user training in NetSuite use and functional areas.

  • Provide project management support for ERP Operational projects

Desired Education and Skills 

  • 3+ years of experience with NetSuite 

  • NetSuite certification highly desirable.

  • 5+ years of experience with ERP systems in a warehouse, manufacturing and/or financial environment.

  • 1+ years project management experience in an ERP capacity highly desired.

  • A thorough understanding of perpetual inventory systems along with the ability to apply its principles to daily operational challenges.

  • A working knowledge of warehouse and WMS operations a plus.

  • Ability to learn systems and business processes quickly.

  • Strong organizational and time management skills

  • Proficiency in MS Excel or Google Sheets

  • Strong communication skills in English, both verbal and written

  • US Veteran or Military is a plus


  • Comprehensive medical, dental & vision package

  • 401k with company match on Day 1

  • Company-paid life insurance + supplemental options

  • Short and Long-Term disability options/coverage

  • Extensive EAP program with legal coverage

  • Pro-deal discounts with corporate partners in outdoor equipment, clothing, etc.

  • Dog friendly and irreverently humorous work environment

  • American values-based culture built on freedom, integrity, accountability, respect, love, and commitment to serve those who have served.

Black Rifle Coffee Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. All selected candidates will be required to submit to a pre-employment background check.

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